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Customer Service Advisor - SOUTHAMPTON - Hampshire
Added: 4/07/2008
Focus Insurance Recruitment Limited
Salary: £14000 per annum
REF: 14477N
To work as part of the customer service team. Maintain and enhance effective working relationships.
Customer Service
To maintain reliable customer service by developing a positive relationship with customers to respond to their needs and ensuring customer satisfaction and loyalty.
Quality
To maintain quality standards by updating product, service and customer knowledge as appropriate.
Product Knowledge
It is essential that a good understanding of all products and benefits be attained. This is necessary to enable a professional and knowledgeable service is provided to our customers during written and verbal communication.
Technical knowledge
A sound knowledge and understanding of Insurers Underwriting Guide is essential following appropriate training.
CONTACT
Nicola Mutongerwa Telephone: 01737 735008
Focus Insurance Recruitment Limited
Customer Service
To maintain reliable customer service by developing a positive relationship with customers to respond to their needs and ensuring customer satisfaction and loyalty.
Quality
To maintain quality standards by updating product, service and customer knowledge as appropriate.
Product Knowledge
It is essential that a good understanding of all products and benefits be attained. This is necessary to enable a professional and knowledgeable service is provided to our customers during written and verbal communication.
Technical knowledge
A sound knowledge and understanding of Insurers Underwriting Guide is essential following appropriate training.
CONTACT
Nicola Mutongerwa Telephone: 01737 735008
Focus Insurance Recruitment Limited
Please quote localjobsgroup when applying.
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