Our Client a well established and well thought of local Business and yet again due to growth are expanding their Help Desk team, this role consists of the following duties:

Key Tasks
To receive callouts and issue jobs to engineers; update our client via telephone, email and website; from information obtained from contact with engineers out in the field and also from our in-house call-logging system. This will make up the bulk of the work for this post.

To organise and monitor all maintenance visits. This will also make up a lot of the work for this post.

The suitable candidate must be able to demonstrate the ability to work to tight schedules and manage a workload effectively and in a timely fashion.

Typing any letters and quotations for new works.

Dealing with client telephone and email queries.

The role offers very competitive benefits including:

Free parking, 25 days holiday, pension, health care after 3 months, support and paid training if desired.




CONTACT
Claire  Bradford

eye4recruitment
Stoop House
PO Box 562
Farnham
Surrey
GU1 1ED